Privacy Policy

1. Overview

ClientHealth ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data when you use clienthealth.co.

2. Data We Collect

Account data: Name, email address, and agency name provided during registration.

Client data: Information about your agency's clients that you enter into the Service, including company names, contact details, retainer values, and interaction logs. This data belongs to you.

Usage data: Log data including IP address, browser type, pages visited, and actions taken within the Service, used for security and service improvement.

Payment data: Payment transactions are processed by Paddle. We do not store full credit card numbers. We receive confirmation of payment status and subscription details from Paddle.

3. How We Use Your Data

• To provide and operate the Service
• To send transactional emails (alerts, account notifications)
• To process payments and manage subscriptions
• To respond to support requests
• To improve and secure the Service
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate ClientHealth:

• Supabase — database and authentication hosting
• Paddle — payment processing and subscription management
• Resend — transactional email delivery
• Cloudflare — CDN and web hosting

Each of these services has its own privacy policy governing their use of data.

5. Cookies

We use cookies and similar technologies to maintain your authenticated session and remember preferences. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings, but this may affect your ability to use the Service.

6. Data Retention

We retain your account and client data for as long as your account is active. If you cancel your account, we retain data for 30 days to allow recovery, after which it is deleted. You may request immediate deletion by contacting us.

7. Your Rights

Depending on your location, you may have rights including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Deletion of your data ("right to be forgotten")
• Data portability (export of your data)
• Objection to certain processing

To exercise any of these rights, email us at privacy@clienthealth.co.

8. Data Security

We implement industry-standard security measures including encryption in transit (TLS), row-level security on our database, and access controls. However, no system is completely secure. We encourage you to use a strong password and report any suspected security issues to us immediately.

9. Children's Privacy

ClientHealth is a B2B service intended for adults. We do not knowingly collect data from anyone under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance.

11. Contact

For privacy-related questions or requests: privacy@clienthealth.co